Company details

In compliance with General Data Protection Regulation EU 2016/679 and Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), HOTEL ALCAZABA MALAGA SL informs users that it has created profiles on the social networks Facebook and Instagram, with the main purpose of promoting its products and services.

Social networks

Users who have a profile on the same social network and have decided to join the page created by HOTEL ALCAZABA MALAGA SL thereby give their consent to the processing of personal data published on their profile.

Users may access the privacy policies of each social network at any time and configure their profile to ensure their privacy. HOTEL ALCAZABA MALAGA SL only accesses and processes publicly available user information, in particular the user’s contact name. This data is only used within the social network itself and is not incorporated into any file.

Regarding your rights of access, rectification, cancellation, objection, traceability, minimisation and the right to be forgotten under the GDPR:

• Access: Defined by the functionality of the social network and its capacity to access user profile information.
• Rectification: Can only be satisfied in relation to information under the control of HOTEL ALCAZABA MALAGA SL, such as removing comments posted on the page. This right must generally be exercised directly with the social network.
• Cancellation and/or Objection: As above, only in relation to information under the control of HOTEL ALCAZABA MALAGA SL, such as unfollowing the profile.

HOTEL ALCAZABA MALAGA SL may carry out the following actions: access public profile information; publish on the user’s profile information already published on the HOTEL ALCAZABA MALAGA SL page; send personal individual messages through social network channels; and publish page status updates on the user’s profile.

Users may always control their connections, remove content they no longer wish to share, and restrict who can see their connections by accessing their privacy settings.

Publications

Once joined to the HOTEL ALCAZABA MALAGA SL page, users may post comments, links, images, photographs or any other multimedia content supported by the social network. Users must in all cases be the owner of such content or hold the necessary copyright, intellectual property rights or consent from affected third parties.

Any publication — whether text, graphics, photographs, videos, etc. — that is contrary to morality, ethics, good taste or decency, or that infringes intellectual or industrial property rights, the right to one’s image or the law, is expressly prohibited. HOTEL ALCAZABA MALAGA SL reserves the right to remove such content immediately and may request permanent blocking of the user.

HOTEL ALCAZABA MALAGA SL is not responsible for content freely published by users. Users should be aware that their publications will be visible to other users and are therefore primarily responsible for their own privacy. Images published on the page will not be stored in any file by HOTEL ALCAZABA MALAGA SL, but will remain on the social network.

Competitions and promotions

HOTEL ALCAZABA MALAGA SL reserves the right to run competitions and promotions in which users joined to its page may participate. The terms and conditions of each promotion, when run through a social network platform, will be published on that platform, always in compliance with LSSI-CE and any other applicable regulations.

The social network does not sponsor, endorse or administer any of our promotions in any way, nor is it associated with them.

Advertising

HOTEL ALCAZABA MALAGA SL will use social networks to promote its products and services. If it decides to process your contact details for direct marketing purposes, it will always do so in compliance with the requirements of the GDPR and LSSI-CE. Recommending the HOTEL ALCAZABA MALAGA SL page to other users so they can benefit from promotions or stay informed about activities shall not be considered advertising.

Privacy policies of the social networks used:

• Facebook: https://www.facebook.com/privacy
• Instagram: http://instagram.com/about/legal/privacy/

Use of cookies

This website uses cookies. A cookie is a file that is downloaded to your device when you access certain web pages. Cookies allow a website to, among other things, store and retrieve information about a user’s browsing habits and, depending on the information they contain, may be used to recognise the user.

Your browser stores cookies on your hard drive only during the current session, occupying minimal memory and causing no harm to your device. Cookies do not contain any specific personal information and most are deleted from the hard drive at the end of the browser session (known as session cookies).

Types of cookies used

Technical cookies: These allow users to navigate through the website and use its various options and services, such as managing traffic and data communication, identifying sessions, accessing restricted areas, storing items in a shopping basket, completing purchases, or sharing content via social networks.

Analytics cookies: These allow us to quantify the number of users and perform statistical analysis of how users interact with the service offered. They analyse browsing on our website in order to improve the products or services we offer.

Third-party cookies: This website uses Google Analytics, a web analytics service provided by Google, Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. Google uses cookies that collect information, including the user’s IP address, which will be transmitted to, processed and stored by Google under the terms set out on Google.com, including possible transmission to third parties for legal reasons or when those third parties process information on Google’s behalf.

Acceptance

By using this website you expressly accept the processing of information collected in the manner and for the purposes described above. You acknowledge that you may refuse the processing of such data by disabling cookies in your browser settings, although doing so may prevent you from making full use of all the website’s features.

For any questions about this cookie policy, please contact us at malaga@hotelbro.com